Vu+Duo 4k Se Defect by Lightning

monassat · 14. März 2024, 18:15

Defect by Lightning days ago.I got a lightning on surroundings. Where should I sent in Germany for assistance & reparation??
I got it last february new from italian vendor. If it is a big damage i.eg. to change the mother board, is convinient?
Should be changed free of charge?
Thanks for your answer
Cheers

satdx62 · 14. März 2024, 18:51

Hi,

In the event that a lightning strike has destroyed your VU+ box, your building insurance will usually cover the damage. Household contents insurance covers damage to your personal, movable items in the house, e.g., appliances or furniture.
You must notify the insurance company and submit a cost estimate for the repair or replacement.
The first point of contact for the VU+Receiver address in Germany is:

e3b8740e3f424aca9161e63c83257ea2
www.hm-sat-shop.de

monassat · 14. März 2024, 19:21

Thank you very much
My building insurance is covering the damage
I have already notify to the insurance company the damage
Again thank you for your support